Shipping

PROCESSING AND TAXES

Processing Times:

We are committed to process all orders as quickly as possible, and in most cases, orders will be processed immediately, and will be shipped within ten (10) business days. Please remember that ALL PURCHASES ARE MADE TO ORDER, so please be patient, as orders don't usually ship out the day they are placed. Please allow additional time for shipments to remote addresses as well as international orders. 

Please note that these processing and shipping provisions are only general guidelines; Les Voyages cannot guarantee that the time frames noted will be met, especially during peak sale periods

Please make sure your address is correct on your order. Les Voyages is not responsible for incorrect shipping addresses. If we are notified after the package has been sent out, we will do our best to get in touch with the shipping carrier to have the package re-routed back to us. If we receive the package back, we will provide the customer with the options to re-pay the shipping charge to have it sent to the correct address, or to have the item(s) refunded, original shipping charge excluded.

Taxes/Duties for International Shipments:

Duties and taxes are not included in our checkout total. These are determined by the customs department in the destination country and are collected at the time of delivery by the recipient. Les Voyages is not responsible for these fees.

Shipping

WITHIN AUSTRALIA

  • Free standard shipping on orders over AU$100. 
  • Standard: AU$10 (7 business days, & up to 10 business days for remote and regional areas).

INTERNATIONAL

  • Free standard shipping on orders over AU$100.
  • Standard: AU$10 (7 business days, & up to 10 business days for remote and regional areas).

It is our goal to provide you with our pieces in a timely and safe manner! However, the times above are estimates provided by our delivery partner, and we are not responsible for any delays caused by them and for items that are lost by them in transit.

Contact

Please contact us at info@lesvoyages.com.au for any shipping enquiries.